Privacy Policy
Effective Date: June 2026
At Q Care Cosmetics, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you visit our website qcarecosmetics.com or make a purchase from us.
1. Who We Are
Q Care Cosmetics is a brand owned and operated by JK Sales And Marketing 📍 Mhada Complex Building No. 01A, Ground Floor, Office No. 010, Badlapur Ambernath Road, Dombivali (E) – 421204, Maharashtra, India 📞 +91 9867707991 📧 jk.qcare@gmail.com
2. Information We Collect
When you interact with our website, we may collect the following types of information:
a) Personal Information (provided by you)
Full name
Email address
Phone number
Shipping and billing address
Account login credentials (email and password)
b) Order & Transaction Information
Products purchased
Order history and value
Payment confirmation details (we do not store card or UPI details)
c) Automatically Collected Information
IP address and browser type
Device and operating system information
Pages visited, time spent on the site, and referring URLs
Cookie data and session information
d) Business Partnership Information If you apply to become a dealer, distributor, or channel partner, we may collect additional business-related information such as your company name, GST number, and business address.
3. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfil your orders
To send order confirmations, shipping updates, and delivery notifications
To respond to your queries and provide customer support
To manage your account on our website
To send promotional offers, new product launches, and newsletters (only if you have opted in)
To improve our website, product offerings, and user experience
To prevent fraud and ensure the security of our platform
To comply with legal obligations under applicable Indian laws
4. Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted partners only in the following cases:
Logistics & Courier Partners - to deliver your orders
Payment Gateway Providers - to securely process your transactions
Technology & Hosting Providers - to operate and maintain our website
Legal Authorities - if required by law, court order, or government regulation
All third parties we work with are obligated to handle your data securely and only for the specific purpose for which it is shared.
5. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
Keep you logged in during your session
Remember your cart and preferences
Analyse website traffic and usage patterns
Serve relevant promotional content
Types of cookies we use:
Essential Cookies - Required for the website to function properly
Analytics Cookies - Help us understand how visitors use our site
Marketing Cookies - Used to deliver personalised advertisements
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the website. For more details, please refer to our Cookie Policy.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account or data, please contact us at jk.qcare@gmail.com.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS), secure payment processing, and restricted internal access to personal data.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Your Rights
As a user, you have the right to:
Access the personal data we hold about you
Correct any inaccurate or incomplete information
Request deletion of your personal data, subject to legal obligations
Withdraw consent for marketing communications at any time
Raise a grievance regarding the use of your data
To exercise any of these rights, please contact us at jk.qcare@gmail.com.
9. Children's Privacy
Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
10. Links to Third-Party Websites
Our website may contain links to external websites such as social media platforms (Facebook, Instagram, YouTube, Pinterest, X). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their respective privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The revised policy will be posted on this page with an updated effective date. We encourage you to review this page periodically.
12. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, if you have any concerns or complaints regarding the use of your personal data, please contact our Grievance Officer:
JK Sales And Marketing
Email: jk.qcare@gmail.com
Phone: +91 9867707991
Address: Mhada Complex Building No. 01A,
Ground Floor,
Office No. 010,
Badlapur Ambernath Road,
Dombivali (E) – 421204,
Maharashtra, India
We will address your grievance within 30 days of receipt.